Our Remote Infrastructure Management (RIM) services are designed to give our customers a sense of ease when it comes to managing their business's infrastructure. Giving our clients access to 24-7* live and interactive customer support from an Architectural Control Center (ACC), we strive to ensure guaranteed uptime for critical systems by performing remote repairs as needed; such as rebooting a piece of faulty hardware or providing help for any other sort of IT issue. Our RIM services can be obtained in varying packages with one-time setups and recurring billing options to accommodate all sorts of budgets.